Online Services

  • Cash on delivery available only for Dhaka.
  • Emergency deliveries over 5,000 BDT. Deliveries will be done all over Bangladesh as per costumers’ directions. [No cancellations]
  • For outside Dhaka, the customers need to pay the full amount including delivery charges before head via Bkash / bank payment. Outside Dhaka we are including areas: Turag,Demra, Keraniganj, Gazipur, Kamrangirchor, Tongi , beraid & Narayangonj.
  • For outside Dhaka: You must clearly mention your sundarban courier branch name as the deliveries will be done via Sundarban Courier ,as we only use this courier for outside Dhaka. [No cancellations]
  • Deliveries will be conducted within 2 to 10 days. [Might get changed due to special stock ins]
  • Bkash/ Bank payment can be done also for customers inside Dhaka. [No cancellations]
  • Deliveries will be done by first come first serve basis.
  • As we will be using third party for delivering your products, some unwanted situations might occur. We will be expecting the customers to co-operate.
  • If you face any difficulties with your delivery men while receiving your packages you must file complain immediately at our Facebook page or via email or complain box with proper evidence. We will be immediately taking actions and notify the delivery company.

Delivery Policies:

Standard Delivery:  The estimated time of delivery:

  • Inside Dhaka city up to 02 (two) working days.
  • To Dhaka suburb (Narayangonj, Savar, Ashulia, Gazipur & Keranigonj) up to 03 (three) working days.
  • Delivery to District level up to 05 (five) working days.
  • Delivery to Thana level up to 07(seven) working days.

Note:

  • Any order placed after 4 pm will be considered as order of next business day, not as same day.
  • Business Day: Saturday to Thursday except public holidays.
  • In case of “force majeure” like natural disaster, civil war, political violence, strikes, your order may need extra times to be delivered to your destination.